How AARNA operates

At AARNA EXPORT in Bangalore, Karnataka, India, we run a focused export desk that connects Indian farms to buyers worldwide. We value integrity, speed, clear documentation and long-term partnerships - not empty promises.

How we work

• Honest lead times and transparent communication with buyers, suppliers and each other
• Quality and compliance first: every shipment is treated as a trust issue, not just a transaction
• Farm-to-port ownership: sourcing, grading, packing, documents and logistics stay visible
• Small team, high accountability: you own your work and see it reach 25+ markets

Culture

We prefer reorders over one-off deals. We give credit where it is due, move quickly on inquiries and stay respectful across time zones. Learning on trade, quality and export process is part of the job.

Work setup

We work from Bangalore, Karnataka, India, with coordination across India origin belts and global buyers. Collaboration is direct, practical and deadline-driven. If you care about Indian produce, global trade and doing the work properly, you will fit here.

Definition

In this policy, "Vaccine" means full vaccination against the COVID-19 (SARS-CoV-2) coronavirus disease, as recognised by applicable Indian public health authorities. Booster doses, where recommended by those authorities, are treated as part of staying current with Vaccine status.

Who this applies to

This policy applies to AARNA EXPORT team members, contractors and on-site visitors at our Bangalore, Karnataka, India workplace, and to staff travelling for farm visits, port work or buyer meetings.

Workplace expectation

• Team members working from the AARNA desk or visiting origin facilities are expected to be fully vaccinated
• Proof of Vaccine status may be requested before office access, site visits or company-arranged travel
• Buyers and partners visiting our workplace may be asked to confirm Vaccine status in advance
• We follow applicable central and Karnataka public health guidance, which may change

Exemptions and privacy

Medical exemptions are considered with written documentation from a registered medical practitioner. Vaccine records are treated as confidential health information and are used only to apply this policy. Questions or exemption requests: info@aarnaexport.com.

AARNA EXPORT is the data controller for this website. We process personal data to respond to export inquiries and to run aarnaexport.com. This notice follows the spirit of India's Digital Personal Data Protection Act, 2023.

Data we collect

When you submit the contact form we collect: full name, company name (optional), country, email, mobile number, product category, quantity and unit (optional), and your message. We also receive technical data such as IP address and browser type from standard server logs.

Why we use it

• Reply to inquiries and prepare quotations within our stated response window
• Confirm specs, origin, packing and logistics for a possible shipment
• Follow up on open trade conversations and reorders you request
• Protect the site from spam and abuse (including a hidden honeypot field)
• Improve site performance and understand traffic via analytics (see Cookies)

Sharing

We do not sell personal data. Inquiry details are used by the AARNA export desk and may be processed through our email provider to deliver messages to our team. We share data only when required by law, to complete a trade you asked for (for example freight or documentation partners on a confirmed order), or with service providers who host this website under confidentiality.

Retention and your rights

We keep inquiry records as long as needed to complete the conversation, honour a shipment or meet legal record-keeping. You may request access, correction or deletion by emailing info@aarnaexport.com. We will verify the request before acting.

Children

This site is for business buyers and trade partners. We do not knowingly collect data from children.

We use a small set of cookies and similar storage so the site works (for example theme preference) and so we can understand which pages help buyers find products and process information.

Analytics

Google Analytics 4 may collect device, page-view and approximate location data to measure traffic. This helps us improve catalogue pages and inquiry flow. Analytics cookies are not required to send an inquiry.

Your choices

You can block or delete cookies in your browser settings. Blocking some cookies may reset theme preference. For Google's own controls see Google's ad and analytics settings.

By using https://aarnaexport.com you agree to these terms. The site is provided by AARNA EXPORT to describe Indian fruits, vegetables, spices, grains, dry fruits and organic lots on request.

Content

• Product copy, images, grades and season notes are for information and may change with harvest, origin and packing
• Nothing on this site is a binding offer, price list or commitment to supply until we confirm in writing
• You may not copy, scrape or republish our content for competing catalogues without written permission

Acceptable use

Do not misuse the inquiry form, attempt to break the site, or submit false trade details. We may ignore or block abusive submissions.

Liability

The website is provided as-is. We work to keep information accurate but are not liable for decisions made solely from public pages. Confirmed orders are governed by the written quotation, purchase terms and Incoterms agreed for that shipment.

Governing law

These website terms are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction for disputes about use of this site.

An inquiry starts a conversation. It is not a purchase order. We aim to reply within 24 business hours with spec confirmation, indicative lead time and a quotation path.

Quotations

• Quotes are indicative until lot, packing, documents and Incoterms are confirmed in writing
• Price, grade and lead time can move with season, origin belt and freight
• Samples, private label and organic lots follow the plan agreed after shortlisting

Payment

We typically accept Telegraphic Transfer (TT) and Letter of Credit (LC). Standard commercial terms are 30-50% advance with the balance before shipment. Exact terms depend on order size, destination and relationship history.

Incoterms, risk and clearance

Incoterms (for example FOB, CIF or others) are agreed per order. Unless we agree otherwise in writing, the buyer handles import clearance, duties and destination regulations. Origin documentation is prepared to the agreed commercial set.

Aftercare and claims

Post-arrival support, tracking questions and reorders stay on the same inquiry thread. Any claim should include lot references, photos and arrival notes so we can investigate quickly.

Lots are shortlisted by grade, season and packing capability. Pre-shipment checks align with buyer specs before cartons leave the facility.

What we check

• Grade, sorting, moisture and packing standards agreed on the quote
• Export-ready cartons, bags or retail packs as specified
• Cold-chain or dry cargo handling matched to the product

Documents

The usual commercial set includes invoice, packing list, bill of lading or airway bill path, certificate of origin and phytosanitary paperwork where required. Buyer-specific certificates (including organic-grade documents when a lot is confirmed organic) are planned at inquiry stage.

Organic lots

Organic product lots are available on request. We confirm organic-grade availability and documentation before locking the shipment - we do not label a conventional lot as organic.

AARNA EXPORT prefers honest lead times over empty promises and reorders over one-off deals. Team members, agents and partners acting for us must not offer or accept bribes, facilitation payments or falsified documents.

What we expect

• Accurate specs, photos and paperwork for every lot
• Respectful communication with farms, processors, logistics partners and buyers
• Immediate flag if a grade, delay or document risk appears
• No misuse of buyer or supplier data outside the trade at hand

Raise a concern

If you believe these standards were missed, write to info@aarnaexport.com with facts, dates and shipment or inquiry references. We treat reports confidentially and fairly.